HPE Service

Since 1947, HPE has provided full-service mechanical construction throughout Colorado. HPE is the company to call for your commercial building HVAC needs. HPE can service any mechanical system; we have the products and trained technicians to ensure your long-term satisfaction. We are proud to be named “Best Mechanical Contractor for 2007” by the Colorado Springs Business Journal.

HPE is the company to call for your commercial building HVAC needs. With more than 60 years in the business, HPE staff members have seen it all.

We take the time to address the individual needs of your facility and business, so you can always count on a solution that will be a perfect fit. Our technicians understand the need to balance energy savings with the comfort of customers and staff. They will bring you modern solutions, with an old school emphasis on quality and value.

Simply put, you cannot find a better combination of know-how and state of the art technology for your building.

24 Hours/7 Days a Week
Service Call Procedure
The customer places a call to (720) 274-0073 for Denver or (719) 633-5571 for Colorado Springs, then presses 1 for service. Dispatch will record the service call and enter it into HPE’s service software. Dispatch will then determine the technician nearest to the site that is not currently occuppied and send a dispatch request. All technicians will be familiar with the sites, and a primary and secondary technician will be assigned to the account.
Dispatch will place a follow up phone call to the customer to let them know the estimated time of arrival and which technician will be onsite. Once the service call is complete the technician will place a call to the dispatcher to inform the customer that the call has been received. A signature will be acquired from onsite personnel.
If the service call requires parts or a quote, dispatch will be notified as well as the service sales representative. The service sales representative will follow up with the customer and the job will be scheduled to be completed based on approval of the quote and lead time on the parts

After Hours Service Calls
After 4:30pm until 7:00am, during the week and all day during weekends and holidays, the customer can call the same main numbers as listed previously. The call will roll to the HPE answering service. The answering service will take then call the on-call service technician and he will be dispatched immediately

Preventative Maintenance Services
Fully Customizable Preventative Maintenance Program

Maintenance Program
Changing air filters to increase equipment lifetime.
Condenser coils will be inspected and cleaned. Dirty coils increase refrigerant pressure, increasing electrical costs and shortening equipment life.
Drain pans checked, cleaned, and treated. Plugged drain pans and lines can overflow.
Checking refigerant charge. A low or high refrigerant charge can easily go unnoticed, increasing operation cost. An improper charge can cause evaporator coil icing or compressor shutdown.
Inspection of electrical connection. Loose connections in the electrical circuits, disconnects, starters, relays or thermostats can burn and cause premature component or equipment failure.
Inspection and adjustment of belts and pulleys. Loose belts and worn pulleys decrease airflow, and shorten the compressors life.
Controls, safeties and wiring checked. Controls that do not function properly can increase operation and repair costs.
Motor and bearing lubrication. Improperly lubricated rotating equipment will result in premature failure.
Brushing and cleaning evaporator coils after inspection. Even a small amount of dirt on a coil decreased efficiency and increases operating costs. Dirty evaporator coils are a major cause of compressor failure.
Heating cycle checked for proper operation. Gas system will be checked for proper flame characteristics and gas leaks.

Systems that HPE Services:

Special Projects
Services

Active Projects
Denver
Swedish Medical Center: 4,000 square foot project. HVAC install for elevator equipment rooms
Boulder Valley Schools: 4,500 square foot project. Building new track and field restrooms.
Wewatta: 50,000 square foot project. New construction, mechanical, plumbing, and piping.
Summit County Control Valves: 250,000 square foot project. Valve replacement.
University Hills: 56,000 square foot project. Renovation of existing 2nd floor units.
Henderson Mine: 9,680 square foot project. HVAC office remodel.
Kodak: Stainless steel sheet metal installation
Kodak: New unit installation for solvent storage

Other Services

Training
All HPE employees are trained as needed in various training programs. All internal service staff members go through training programs throughout the year to keep in tune with new techniques and to become more knowledgeable in service as well as project estimating, service coordination, and service management. All service technicians go through various training courses to stay up to date with new technologies and keep up on certifications. All of our technicians are E.P.A certified

HPE is certified under:

Honeywell

Creating More Comfortable, Energy Efficient and Productive Buildings HPE together with Honeywell

Honeywell has long been a pioneer in energy saving, beginning in 1885 with the invention of the Damper Flapper, a simple-yet-ingenious device that opened to help the fire in a furnace burn hotter and closed when the area being heated was warm enough, helping to save fuel costs.
Honeywell’s innovative leadership continues today with the commercial programmable thermostats, economizers, variable frequency drive, and much more. From individual products to complete building management systems, Honeywell delivers energy savings and building comfort.
How Much Can You Save?
Time and again Honeywell has delivered over 10 to 20 percent on heating and cooling costs. In today’s environment of soaring energy costs, that adds up to significant savings. Energy is the single largest operating expense for a commercial office building. By improving a building energy performance, owners can experience:

One Brand Does It All
Because HPE can handle everything from product selection to installation and training, you won’t have to spend time calling different suppliers and installers. And you will always have a place to call when you have questions. HPE has been around for over 60 years and will be here to service you for years to come.